General Terms and Conditions of Sale

WoodenCities.com

Article 1. Definitions
VONPINO: woodencities.com is part of VONPINO. VONPINO concludes the Purchase Agreement with the Consumer.
Consumer: the legal and disposable natural person not acting in the exercise of a profession or business who enters into a distance contract with VONPINO;
Purchase Agreement: a purchase agreement whereby sole use is made of one or more means of distance communication within the framework of a system organised by VONPINO for the distance sale of products and/or services, up to and including the conclusion of the agreement between VONPINO and the Consumer;Technique for distance communication: means that can be used for concluding a contract without having to meet in the same room at the same time
Shipping confirmation: the statement from VONPINO to the Consumer that the Agreement between VONPINO and the Consumer has been concluded, which statement is made by sending this shipping confirmation

Article 2. General
2.1. These General Terms and Conditions shall apply to any contract between VONPINO and the Consumer that has declared these General Terms and Conditions applicable.

2.2. These General Terms and Conditions shall also apply to all agreements with VONPINO, the performance of which requires the involvement of third parties.

2.3. The applicability of any purchase or other terms and conditions of the Consumer is expressly rejected.

2.4. Should one or more of the provisions of these General Terms and Conditions be null and void or voidable, the remaining provisions of these General Terms and Conditions shall continue to apply in full. VONPINO and the Consumer shall then enter into consultations for the purpose of agreeing new provisions to replace the void or nullified provisions, whereby if and to the extent possible the purpose and meaning of the original provision shall be observed.

Article 3. Offers and tenders
3.1. All offers and quotations are without obligation, unless otherwise indicated.

3.2. The prices quoted by VONPINO shall be in euros and inclusive of VAT and exclusive of any shipping costs.

3.3. Offers or quotations shall not automatically apply to future orders.

3.4. Pictures, prices and further details provided by VONPINO are subject to change and shall not bind VONPINO.

3.5. VONPINO shall not be bound by its offer in case of printing, typesetting or programming errors in its catalogues, mailings or on the website.

3.6. The product range offered on the Website is subject to change.

Article 4. Images and products
4.1. All images, drawings, data, concerning dimensions, colours, etc. of the products offered included on the website, in folders or in other publications, are only approximate and cannot be a reason for compensation and/or dissolution.

4.2. Offered products may be made of natural materials. Images of such products are to be regarded as indicative only, so that differences in colour and structure are permissible.

4.3. If the Consumer composes the product himself, the Consumer is responsible for the final design of the product.

4.4. One component of the products is the wood. This is a natural product and may warp VONPINO cannot be held liable for this.

Article 5. Conclusion of the Agreement
5.1. The agreement shall come into effect after the Consumer has completed the entire order procedure via the Website or at the moment of acceptance by the Consumer of VONPINO’s offer.

5.2. After the Agreement has been concluded via the Website, VONPINO shall send the Consumer an order confirmation via e-mail that VONPINO has received the order.

Article 6. Delivery
6.1. Furniture shall be delivered as a kit, if so stated in the description.

6.2. VONPINO shall have all products shipped to the Consumer or the products shall be collected from the address provided by VONPINO.

6.3. The delivery times quoted by VONPINO shall not be regarded as deadlines.

6.4. In the event that a delivery term agreed by VONPINO with the Consumer is exceeded due to an event, which is in fact beyond its control and cannot be attributed to its acts and/or omissions, such term shall be extended automatically by the period it was exceeded due to such event.

6.5. The amount of the shipping costs will be communicated to the Consumer separately, prior to the time of ordering.

6.6 Shipping time is standard 5 working days before the product is sent.

Article 7. Right of withdrawal
7.1. The consumer has the right to return the articles delivered by the entrepreneur within 14 days after the statutory withdrawal period of 14 days, with the exception of personalised/customised articles.

Personalised/customised items are:

All wooden city maps ordered by place name.

7.2. If the Consumer dissolves the agreement in accordance with paragraph 1 of this article, the shipping costs related to returning the product shall be borne by the Consumer. These costs shall apply to both the delivery to the Consumer and the return to VONPINO.

Article 9. Payment
9.1. The Consumer may pay for the product ordered via the website using iDEAL or credit card.

Article 10. Liability
10.1. VONPINO cannot be held to compensate any damage, which is a direct or indirect consequence of an event, which is in fact beyond its control and thus cannot be attributed to its acts and/or omissions.

10.2. The colours to be seen on the Consumer’s screen may differ from the actual colours of the Product. VONPINO shall not be liable for such colour deviations.

10.3 VONPINO shall not be liable for damages of any kind VONPINO has relied on incorrect and/or incomplete data provided by the Consumer.

10.4. VONPINO shall not be liable for any accidents with the product or damage to the product, due for instance to improper or incompetent use or use contrary to the operating instructions or the instructions provided by VONPINO.

10.5. VONPINO shall never be liable for indirect damages, including consequential damages, loss of profit, missed savings and damage due to business interruption.

10.6. Should VONPINO be liable for any damages, VONPINO’s liability shall be limited to the amount paid out by VONPINO’s insurer. Should the insurer in any case not pay out or the damages are not covered by the insurance, VONPINO’s liability shall be limited to the invoice amount, at least to that part of the agreement to which the liability relates.

10.7. The limitations of liability included in these General Terms and Conditions shall not apply if the damage is due to intent or gross negligence on the part of VONPINO or its subordinates.

Article 11. Force majeure
11.1. In the event of force majeure VONPINO shall not be obliged to compensate the loss caused to the Consumer as a result, except and insofar as VONPINO has gained an advantage as a result of the force majeure situation that it would not have had in the event of proper performance.

Article 12. Intellectual property rights
12.1. The Consumer shall fully and unconditionally respect all intellectual property rights vested in the products delivered by VONPINO. 12.2 Without prior written or electronic consent from VONPINO, the Consumer may not copy, forward, distribute, reproduce or publish any information, texts, logos, trademarks, trade names and images obtained through the Website.

Article 13. Confidentiality
13.1. Both parties are obliged to keep confidential all confidential information that they have obtained from each other or from other sources in the context of their agreement. Information shall be considered confidential if it has been communicated by the other party or if it arises from the nature of the information. The party receiving confidential information shall only use it for the purpose for which it was provided.

Article 14. Amendments
Changes or additions to this contract must be made in writing. Any verbal agreement is invalid.